Enablers factors for decision making of IT outsourcing: a case study in the brazilian public sector

Authors

  • Eliomar Araújo de Lima Doutorando em Engenharia Elétrica. UnB - Universidade de Brasília. Faculdade de Tecnologia. Pós-Graduação em Engenharia Elétrica. Brasília – DF – Brasil.
  • Fernanda Klarmann Porto Silva Mestre em Engenharia Elétrica. UnB - Universidade de Brasília. Faculdade de Tecnologia. Pós-Graduação em Engenharia Elétrica. Brasília – DF – Brasil.
  • Luis Fernando Ramos Molinaro UnB - Universidade de Brasília. Faculdade de Tecnologia. Departamento de Engenharia Elétrica. Brasília – DF – Brasil.

Keywords:

IT outsourcing, Information technology, Outsource decision making, Outsourcing factors, Public sector outsourcing,

Abstract

This study is an attempt to describe how to understand and analyse the strategic decision-making on outsourcing in the context of the Brazilian public sector. For this, we conducted a case study in a body of the federal judiciary and listed the factors that influence this decision throughout five research stages. Empirical research has confirmed some factors that influence the decision to outsource IT, among them strategic, environment, legal and IT vendor-related aspects. Other new factors have emerged, such as the availability factor of the solution, strategic planning and the safety factor. Finally, as a suggestion for future studies, this article proposes a multi-criteria method of decision-making analysis for IT outsourcing.

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Issue

Vol. 8 No. 2 (2013)

Section

Artigos

License

Os manuscritos aceitos e publicados são de propriedade da Revista Temas de Administração Pública. Os artigos publicados e as referências citadas na Revista Temas de Administração Pública são de inteira responsabilidade de seus autores.