A INTERAÇÃO NO GERENCIADOR DE CONTEÚDO WORDPRESS SOB UMA PERSPECTIVA DA ENGENHARIA SEMIÓTICA

INTERACTION IN THE WORDPRESS CONTENT MANAGER UNDER A SEMIOTICAL ENGINEERING PERSPECTIVE

Abstract

The article presents the results obtained from the application of the Semiotic Inspection Method (MIS) in the interface of the Content Management System WordPress. The theoretical foundation uses the concepts of semiosis and the three phases of the experience of Peircean Semiotics. The thesis of the metacommunication presented by Semiotic Engineering is used as a reference for the application of the MIS to elucidate the signs of the interaction environment and the semiosis that have occurred. The study reveals unexplored communication phenomena based on the self-expression of users who have been able to create their own interactive environments. The study uses personas and scenarios methods as support for the identification of user profiles of the system. The application of the MIS allowed it to identify several points of rupture in the interface. Aspects such as previous experience in computing, prior knowledge of sign dictionaries, willingness to go through use learning cycles, and English language knowledge were identified as relevant factors in the interaction between users and designers. As a result, a proposal for the methodological systematization of MIS and an artifact in the form of software is presented.
Keywords: Semiotics. Semiotics Engineering. Semiotic Inspection Method Metacommunication. WordPress. Content Management System.