Fatores sócio-psicológicos que afetam o burnout profissional entre trabalhadores sociais (com base nas experiências de estudantes e profissionais)

Autores

  • Irina Aleksandrovna Zaitseva
  • Alexander Yevgenyevich Krikunov

DOI:

https://doi.org/10.22633/rpge.v26i00.17335

Palavras-chave:

Social worker, Burnout, Stress, Professional activity

Resumo

O objetivo do artigo é estabelecer o nível de burnout profissional e avaliá-lo no contexto das características socioprofissionais dos assistentes sociais na Rússia. As características quantitativas do problema estudado são examinadas usando o método de pesquisa na forma de questionários formalizados e testes. Os autores partem da noção de que a profissão de assistente social, que pressupõe o contato direto com pessoas em situações de vida difíceis, é claramente uma das profissões mais propícias ao desenvolvimento da síndrome de burnout profissional e é encarada pela sociedade como tal. O baixo nível salarial aliado à forte carga emocional são fatores que contribuem para a desorganização profissional do trabalhador. Verifica-se que, nas condições específicas da Rússia, as características gerais dos assistentes sociais pressupõem não apenas o desejo de continuar a atividade profissional na especialidade escolhida, mas também uma porcentagem relativamente baixa de pessoas, nas quais pode ser encontrado um alto grau de esgotamento profissional.

Downloads

Não há dados estatísticos.

Referências

BOZEK, B.; RAEYMAECKERS, P.; SPOOREN, P. Motivations to become a master in social work: A typology of students. European Journal of Social Work, v. 20, n. 3, p. 409–421, 2017. Available in: https://www.tandfonline.com/doi/full/10.1080/13691457.2017.1283587. Access in: 19 Jan. 2022.

BRADLEY, J.; SUTHERLAND, V. Occupational stress in social services: A comparison of social workers and home help staff. British Journal of Social Work, v. 25, p. 313-331, 1995. Available in: https://academic.oup.com/bjsw/article-abstract/25/3/313/1665715. Access in: 17 Feb. 2022.

BURISCH, M. Das Burnout-Syndrom. Berlim: Springer-Verlag Berlin Heidelberg, 2014.

CHOMAEVA, G. A. Osobennosti i faktory vozniknoveniia sindroma “emotsionalnogo vygoraniia” u sotsialnykh rabotnikov [Specific features and factors of “emotional burnout” syndrome in social workers]. Problems of modern pedagogical education, n. 58-3, p. 365-368, 2018.

CHRISTIE, A.; KRUK, E. Choosing to become a social worker: Motives, incentives, concerns and disincentives. Social Work Education, v. 17, n. 1, p. 21–34, 1998. Available in: https://www.tandfonline.com/doi/abs/10.1080/02615479811220031. Access in: 10 Apr. 2022.

FISHER, E. A. Motivation and Leadership in Social Work Management: A Review of Theories and Related Studies. Administration in Social Work, v. 33, n. 4, p. 347–367, 2009. Available in: https://www.tandfonline.com/doi/full/10.1080/03643100902769160. Access in: 12 Feb. 2022.

FREUDENBERGER, H. J.; RICHELSON, G. Burn-Out. The High Cost of High Achievement. Garden City: Anchor Press, 1980.

GOMEZ-GARCIA, R.; ALONSO-SANGREGORIO, M.; LLAMAZARES-SANCHEZ, M. L. Burnout in social workers and socio-demographic factors. Journal of Social Work, v. 20, n. 4, p. 463–482, 2020. Available in: https://journals.sagepub.com/doi/abs/10.1177/1468017319837886?journalCode=jswa. Access in: 23 Dec. 2021.

GOMEZ-GARCIA, R.; BAYON-CALVO, S.; LUCAS-GARCIA, J. The Relationship between Burnout and Job Satisfaction in a Sample of Spanish Social Workers. British Journal of Social Work, v. 51, n. 8, p. 3115-3134, 2021. Available in: https://academic.oup.com/bjsw/article-abstract/51/8/3115/5907560?redirectedFrom=fulltext. Access in: 12 Apr. 2022.

HUSSEIN, S. Work engagement, burnout and personal accomplishments among social workers: A comparison between those working in children and adults’ services in England. Administration and Policy in Mental Health and Mental Health Services Research, v. 45, p. 911-923, 2018. Available in: https://link.springer.com/article/10.1007/s10488-018-0872-z. Access in: 10 June 2022.

IGLESIAS, M. E. L.; BENGOA, V. R. B. Prevalence and relationship between burnout, job satisfaction, stress, and clinical manifestations in Spanish critical care nurses. Dimensions of Critical Care Nursing, v. 32, p. 130–137, 2013. Available in: https://journals.lww.com/dccnjournal/Abstract/2013/05000/Prevalence_and_Relationship_Between_Burnout,_Job.10.aspx. Access in: 15 Feb. 2022.

JAHRAMI, H. et al. The relationship between burnout and job satisfaction among mental health workers in the psychiatric hospital, Bahrain. The Arab Journal of Psychiatry, v. 24, n. 1, p. 69–76, 2013. Available in: https://platform.almanhal.com/Reader/Article/22842. Access in: 23 Feb. 2022.

KIENKO, T. S. Organizatsionnye faktory professionalnogo vygoraniia sotsialnykh rabotnikov munitsipalnykh uchrezhdenii sotsialnogo obsluzhivaniia [Organizational factors of professional burnout among social workers of municipal social service institutions]. Perm University Herald. Series “Philosophy. Psychology. Sociology, v. 3, n. 27, p. 153-160, 2016.

KIM, H.; STONER, M. Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support. Administration in Social Work, v. 32, n. 3, p. 5-25, 2008. Available in: https://www.tandfonline.com/doi/full/10.1080/03643100801922357. Access in: 12 Apr. 2022.

LAUDERDALE, M. Burnout. Austin: Learning Concepts, 1981.

LIEDGREN, P. L.; ELVHAGE, G. V. Social work of the future: Motives and expectations among social work students in Sweden. International Journal of Social Science Studies, v. 3, n. 6, p. 121-129, 2015. Available in: https://redfame.com/journal/index.php/ijsss/article/view/1139. Access in: 19 Jan. 2022.

LIZANO, E. L. Examining the impact of job burnout on the health and well-being of human service workers: A systematic review and synthesis. Human Service Organizations: Management, Leadership & Governance, v. 39, n. 3, p. 167-181, 2015. Available in: https://www.tandfonline.com/doi/full/10.1080/23303131.2015.1014122. Access in: 13 July 2022.

LLOYD, C.; KING, R.; CHENOWETH, L. Social work, stress and burnout: A review. Journal of Mental Health, v. 11, n. 3, p. 255-265, 2011. Available in: https://www.researchgate.net/publication/29464897_Social_Work_stress_and_burnout_A_review. Access in: 23 Dec. 2021.

MAHER, E. A. Burnout and commitment: A theoretical alternative. Personnel and Guidance Journal, v. 61, p. 390-393, 1983. Available in: https://psycnet.apa.org/record/1983-24540-001. Access in: 17 Aug. 2021.

MASLACH, C. Burnout, Psychology of. In: WRIGHT, J. D. (ed.). International Encyclopedia of the Social & Behavioral Sciences. Amsterdã: Elsevier Science, 2015.

MASLACH, C.; JACKSON, S. E. Maslach Burnout Inventory: Second Edition. Palo Alto: Consulting Psychologists Press, 1986.

MASLACH, C.; LEITER, M. P. The truth about burnout. How organizations cause personal stress and what to do about It. San Francisco: Jossey-Bass, 1997.

MORSE, G. et al. Burnout in mental health services: A review of the problem and its remediation. Administration and Policy in Mental Health and Mental Health Services Research, v. 39, n. 5, p. 341-352, 2012. Available in: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3156844/. Access in: 15 Dec. 2021.

POULSEN, I. Burnoutprävention im Berufsfeld Soziale Arbeit. Perspektiven zur Selbstfürsorge von Fachkräften. Wiesbaden: VS Verlag für Sozialwissenschaften, 2009.

RABOCHAIA, S. zaniatost i bezrabotitsa v Rossii (po rezultatam vyborochnykh obsledovanii rabochei sily). 2020 Statisticheskii sbornik [Labor Force, Employment and Unemployment in Russia (based on the results of sample labor force surveys). 2020 Statistical Digest]. Moscow, 2020.

RACKAUSKIENE, S.; KASNAUSKIENE, J.; VIRBALIENĖ, A. The social workers intrinsic and extrinsic motives to work social work. International Journal of Psychology and Behavioral Sciences, v. 3, n. 3, p. 63–69, 2013. Available in: http://article.sapub.org/10.5923.j.ijpbs.20130303.01.html. Access in: 23 Dec. 2021.

SAVAYA, R.; LEVIN, L.; ROZINER, I. Social workers in Israel: Daily stressors, work benefits, burnout and well-being. The British Journal of Social Work, v. 51, n. 1, p. 318-339, 2021. Available in: https://academic.oup.com/bjsw/article-abstract/51/1/318/5880255?redirectedFrom=fulltext. Access in: 10 Apr. 2022.

SCHAUFELI, W. B.; DIERENDONCK, D. A cautionary note about the crossnational and clinical validity of cut-off points for the Maslach Burnout Inventory. Psychological Reports, v. 76, p. 1083–1090, 1995. Available in: https://journals.sagepub.com/doi/10.2466/pr0.1995.76.3c.1083. Access in: 15 Apr. 2022.

SIEGRIST, J. Adverse health effects of high effort – low reward conditions. Journal of Occupational Health Psychology, v. 1, p. 27-41, 1996. Available in: https://pubmed.ncbi.nlm.nih.gov/9547031/. Access in: 23 Dec. 2021.

TRAVIS, D. J.; LIZANO, E. L.; BARAK, M. E. ‘I'm So Stressed!’: A Longitudinal Model of Stress, Burnout and Engagement among Social Workers in Child Welfare Settings. The British Journal of Social Work, v. 46, n. 4, p. 1076-1095, 2016. Available in: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4986087/. Access in: 23 Dec. 2021.

VODOPIANOVA, N. E.; STARCHENKOVA, E. S. Sindrom vygoraniia: Diagnostika i profilaktika. [Burnout syndrome: diagnosis and prevention.]. Saint Petersburg: “Piter”, 2005.

VODOPIANOVA, N. E.; STARCHENKOVA, E. S.; NASLEDOV, A. D. Standartizirovannyi oprosnik “professionalnoe vygoranie” dlia spetsialistov sotsionomicheskikh professii [Standardized questionnaire “professional burnout” for specialists in socionomic professions]. Vestnik of St. Petersburg State University. Series 12. Psychology. Sociology. Pedagogy, v. 4, p. 17-27, 2013.

Publicado

10/11/2022

Como Citar

ZAITSEVA, I. A.; KRIKUNOV, A. Y. Fatores sócio-psicológicos que afetam o burnout profissional entre trabalhadores sociais (com base nas experiências de estudantes e profissionais). Revista on line de Política e Gestão Educacional, Araraquara, v. 26, n. 00, p. e022146, 2022. DOI: 10.22633/rpge.v26i00.17335. Disponível em: https://periodicos.fclar.unesp.br/rpge/article/view/17335. Acesso em: 4 dez. 2022.