Socio-psychological factors affecting professional burnout among social workers (based on the experiences of students and professionals)

Irina Aleksandrovna Zaitseva; Alexander Yevgenyevich Krikunov

doi:10.22633/rpge.v26i00.17335

Autores/as

Irina Aleksandrovna Zaitseva
Alexander Yevgenyevich Krikunov

DOI:

https://doi.org/10.22633/rpge.v26i00.17335

Palabras clave:

Social worker, Burnout, Stress, Professional activity

Resumen

El objetivo del artículo es establecer el nivel de agotamiento profesional y evaluarlo en el contexto de las características socioprofesionales de los trabajadores sociales en Rusia. Las características cuantitativas del problema estudiado se examinan mediante el método de encuesta en forma de cuestionarios y pruebas formalizadas. Los autores parten de la idea de que la profesión de trabajador social, que presupone el contacto directo con personas en situaciones vitales difíciles, es claramente una de las profesiones más propensas al desarrollo del síndrome de burnout profesional y es considerada por la sociedad como tal. El bajo nivel salarial combinado con la fuerte carga emocional son factores que contribuyen a la desorganización profesional del trabajador. Se constata que en las condiciones específicas de Rusia, las características generales de los trabajadores sociales presuponen no sólo el deseo de continuar la actividad profesional en la especialidad elegida, sino también un porcentaje relativamente bajo de personas, en las que se puede encontrar un alto grado de agotamiento professional.

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