Exploring the role of artificial intelligence in enhancing knowledge management across higher education institutions

trends, benefits, and challenges

Authors

DOI:

https://doi.org/10.22633/rpge.v29iesp3.20690

Keywords:

Artificial intelligence, Knowledge management, Machine learning, Natural Language processing, Predictive analytics

Abstract

This study investigates the influence of Artificial Intelligence (AI) integration on various educational outcomes in Saudi universities, with an emphasis on academic achievement, administrative efficiency, student retention, engagement, and research output. The study uses paired sample t-tests to examine data on key performance metrics before and after the adoption of AI technologies. The findings show significant increases in all assessed variables, including a considerable rise in average GPA, less administrative time, higher student retention rates, increased student involvement, and increased research output. These findings imply that artificial intelligence (AI) has the potential to change higher education institutions by optimizing academic and administrative activities. The report emphasizes the potential of AI to improve the overall quality and efficiency of the educational process, with implications for future research and policy development in Saudi Arabia’s academic landscape.

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Author Biography

Abdullah Mohammed Al-Ameri, University of Hafr Al Batin

Associate Professor of Educational Administration and Planning College of Education, University of Hafr Al Batin, Hafr Al Batin, Saudi Arabia.

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Published

27/11/2025

How to Cite

Mohammed Al-Ameri, A. (2025). Exploring the role of artificial intelligence in enhancing knowledge management across higher education institutions: trends, benefits, and challenges. Revista on Line De Política E Gestão Educacional, 29(esp3), e025073. https://doi.org/10.22633/rpge.v29iesp3.20690