Monitoring studies of university graduates’ satisfaction with the quality of education: the main approaches
DOI:
https://doi.org/10.22633/rpge.v25iesp.1.15004Keywords:
Education, Monitoring, Education quality, University graduates, Satisfaction with educationAbstract
Introduction. The article actualizes the problem of monitoring the qualitative indicators of higher education in modern Russian universities. The opportunities for monitoring to identify the levels of university graduates’ satisfaction with the obtained education considering the rapidly changing socio-cultural and economic conditions are disclosed. Goal: substantiation of heuristic possibilities for monitoring the quality of higher education in accordance with the social demand. Methods. At the basis of the study methodology lies the systemic approach allowing the authors to conduct a comprehensive analysis of the specific features of monitoring. The analysis, generalization, and classification of the main indicators constituting the foundation for the study of university graduates’ satisfaction with the quality of education are conducted. Results. The article presents the results of monitoring studies and proposes a classification of methodological and methodical approaches to the study of the topic. Scientific novelty. The topic of monitoring university graduates’ satisfaction with the quality of education allows the authors to explore the main relevant problems of modern universities and disclose the potential of higher education. Practical significance. The acquired study results can be used in further research, scientific and methodical developments, and project activity aimed at improving students’ satisfaction with the educational process and promote the quality of pedagogical work.
Downloads
References
ALESHKOVSKII, I. A.; GASPARISHVILI, A.G.; KRUKHMALOVA, O.V. Opyt sotsiologicheskogo analiza sistemy obrazovaniia regiona Rossii na primere Kemerovskoi oblasti [Experience of sociological analysis of the education system of a region of Russia on the example of the Kemerovo region]. Moscow: MAKS Press, 2019.
ARTAMONOVA, M.V. Reforma vysshei shkoly i Bolonskii protsess v Rossii [Higher education reform and the Bologna Process in Russia]. Moscow: Economics, 2008.
BOBROVA, T. A. Sovremennaia sistema vysshego obrazovaniia Rossiiskoi Federatsii: osnovnye problemy i puti ikh resheniia [Modern system of higher education in the Russian Federation: the main problems and the ways to solve them]. Molodoi Uchenyi, v. 45, n. 231, p. 127-130, 2018.
BOLOTOV, V. A., EFREMOVA, N. F. Sistema otsenki kachestva obrazovaniia: Uchebnoe posobie [The system for assessing the quality of education: Study guide]. Moscow: Logos, 2007.
BORDOVSKII, G. A. Modeli i metody vnutrennego i vneshnego otsenivaniia kachestva obrazovaniia v vuzakh [Models and methods of internal and external assessment of the quality of education in universities]. Saint Petersburg: “Knizhnyi dom” LLC, 2008.
DIDKOVSKAIA, I. A. V. Uspeshnost professionalnoi karery molodezhi v transformiruiushchemsia obshchestve [Youth’s professional career success in the transforming society]. Sotsiologicheskie Nauki, n. 96, p. 64-68, 2015.
ELISEEVA, E. N. Otsenka udovletvorennosti potrebitelei obrazovatelnykh uslug na fakultete upravleniia [Assessment of satisfaction of consumers of educational services at the Faculty of Management]. Bulletin of the Chelyabinsk State University, v. 3, n. 294, p. 107-110, 2013.
ERMAKOVA, Z. H. A.; NIKULINA, I. U. N. Kachestvo obrazovaniia s pozitsii potrebitelei obrazovatelnykh uslug vuza [The quality of education from the perspective of consumers of educational services of a university]. Creative Economy, v. 11, n. 7, p. 726-735, 2017.
FATKULIN, A. A. Sovremennoe obrazovanie: upravlenie, kachestvo, innovatsii: Uchebnoe posobie [Modern education: management, quality, innovation: study guide]. Vladivostok: Publishing house of the Far Eastern State Technical University, 2007.
FILIPPOVA, I. V. Monitoring udovletvorennosti potrebitelei kachestvom podgotovki spetsialistov v Mordovskom gosudarstvennom universitete [Monitoring of consumer satisfaction with the quality of training of specialists in the Mordovian State University]. Mordovia University Bulletin, 1 Series “Economic Sciences”, p. 21-23, 2007.
GALEEVA, R. B. Marketingovye issledovaniia v obrazovanii: monografiia [Marketing research in education: monograph]. Moscow: Dashkov and K, 2007.
GOLYSHEV, I. G. Upravlenie kachestvom obrazovaniшa v vuze: poisk modeli [Education quality management in a university: the search for a model]. Cheboksary: Novoe Vremia, 2006.
IAO, L. M. Problemy vysshego obrazovaniia v sovremennom rossiiskom obshchestve [Problems of higher education in modern Russian society]. Modern problems of science and education. Penza: “Akademiia Estestvoznaniia” Publishing House, 2009.
KISELEVA, M. V. Vovlechenie obuchaiushchikhsia vuza v otsenku i povyshenie kachestva obrazovaniia [Involvement of university students in the assessment and improvement of the quality of education]. Vestnik of Kostroma State University, Series: Pedagogy. Psychology, Sociokinetics, n. 22, p. 142-147, 2016.
MILIAEVA, L. G. Analiz uspeshnosti trudoustroistva vypusknikov vuzov v usloviiakh kompetentnostnogo podkhoda [Analysis of the success of the employment of university graduates in the context of the competency-based approach]. Upravlenie chelovecheskimi resursami. Sbornik nauchnykh trudov. Novosibirsk: Novosibirsk State University of Economics and Management, n. 2, 2016.
MISHCHENKO, L. V. Integrativnaia psikhologiia pologendernogo razvitiia cheloveka: Uchebnoe posobie [Integrative psychology of sex-gender human development: study guide]. Moscow: KNORUS, 2016.
POGREBITSKAIA, M. V. Sistema potrebitelskogo monitoringa vuza [The system of consumer monitoring of a university]. Kachestvo obrazovaniia: menedzhment, dostizheniia, problemy: Materialy VI Mezhdunarodnoi nauchno-metodicheskoi konferentsii. Novosibirsk: Publishing house of the Novosibirsk State Technical University, 2005.
POMELNIKOVA, E. A. Subektnaia pozitsiia budushchego spetsialista k uspeshnoi professionalnoi deiatelnosti kak osnova professionalnogo samoopredeleniia [Subject position of a future specialist to successful professional activity as the basis for professional self-determination]. Education, innovations, research as a resource for community development. Collection of materials of the International Scientific and Practical Conference. Cheboksary: Sreda Publishing House LLC, 2017.
RUSANOVA, A. A. Udovletvorennost kak pokazatel kachestva obrazovaniia v sovremennom vuze (iz opyta konkretnogo sotsiologicheskogo issledovaniia) [Satisfaction as an indicator of education quality in a modern university (from the experience of a specific sociological study)]. Novosibirsk: Novosibirsk State Technical University, 2005.
SHLYKOV, G. P. Sistema menedzhmenta kachestva universiteta [University quality management system]. Moscow: “NTK “Trek” Publishing House, 2008.
SUSHCHENKO, A. D.; KUZNETSOV, P. D.; PECHENKINA, T. E. Izmerenie udovletvorennosti vysshim obrazovaniem finansovo uspeshnykh i neuspeshnykh vypusknikov [Measuring satisfaction with higher education among financially successful and unsuccessful university graduates]. Theory and Practice of Social Development, n. 10, p. 30-36, 2019.
UPRAVLENIE KACHESTVOM podgotovki spetsialistov v vysshei shkole: teoriia i praktika: kollekt: Monografiia [Management of the quality of training of specialists in higher education: theory and practice: a collective monograph]. Volgograd: Change, 2008
VASILEVA, E. I. U. Sistemnyi monitoring kachestva obrazovatelnoi sredy vuza [Systemic monitoring of the educational environment of the university (Northern state medical university)]. Universitetskoe upravlenie: praktika i analiz, v. 3, n. 55, p. 24-34, 2008.
VOLOVSKAIA, N. M.; PLIUSNINA, L. K. Vnutrennii sotsiologicheskii monitoring kachestva obrazovatelnoi deiatelnosti vuza [Internal sociological monitoring of the quality of educational activities of a university]. Theory and Practice of Social Development, n. 24, p. 16-18, 2015.
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Revista on line de Política e Gestão Educacional
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Manuscritos aceitos e publicados são de propriedade da Revista on line de Política e Gestão Educacional. É vedada a submissão integral ou parcial do manuscrito a qualquer outro periódico. A responsabilidade do conteúdo dos artigos é exclusiva dos autores. É vedada a tradução para outro idioma sem a autorização escrita do Editor ouvida a Comissão Editorial Científica.
