La educación y la concreción de los principios del desarrollo sostenible
la necesidad de mejorar las competencias digitales de los funcionarios públicos y municipales
DOI:
https://doi.org/10.22633/rpge.v30i00.21219Palabras clave:
Competencias digitales, Administración pública, Transformación digital, Empleados públicos, Desarrollo sostenibleResumen
El artículo analiza el desarrollo de competencias digitales entre empleados de la administración pública como condición estratégica para la transformación digital y para el cumplimiento de los principios del desarrollo sostenible. A partir de una revisión bibliográfica y una encuesta a expertos, el estudio identifica dos grupos principales de competencias: operar sistemas públicos de TI y garantizar la seguridad de los datos personales de los ciudadanos. Los resultados muestran como barreras principales la insuficiencia de habilidades en TIC, la limitada competencia para encargar y gestionar sistemas de TI, las políticas de formación fragmentadas y la falta de plataformas coordinadas de apoyo. El artículo sostiene que las competencias digitales se relacionan directamente con la calidad de los servicios, la eficiencia administrativa, la protección de datos y el acceso ciudadano a los servicios públicos. Se recomienda formación centralizada, coordinación interinstitucional y evaluación continua de competencias.
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