Calidad y competitividad de los servicios educativos en la vista del estudiante: problemas y perspectivas
DOI:
https://doi.org/10.22633/rpge.v25iesp.2.15278Palabras clave:
Jóvenes estudiantes, Calidad de los servicios educativos, Satisfacción con los servicios educativosResumen
Hoy en día, se están produciendo varias transformaciones en la educación superior en Rusia, que está determinada principalmente por el hecho de que la cuestión de garantizar la calidad de los servicios educativos, aumentar los requisitos para el nivel de los graduados universitarios: futuros especialistas y la introducción de nuevos métodos de enseñanza. es bastante agudo. La investigación tiene como objetivo estudiar las peculiaridades de la percepción de los estudiantes sobre la calidad de la educación. Como método de investigación, utilizamos una encuesta de cuestionario para investigar de manera rápida y efectiva la idea de los estudiantes sobre la calidad de los servicios educativos que se les brindan. El artículo examina la actitud de los estudiantes hacia la educación que reciben y revela la representación de los estudiantes de la demanda de la educación que reciben en el mercado laboral. La novedad y originalidad del estudio radica en que se consideran las ideas de los estudiantes sobre la calidad de los servicios educativos. Se revela que los conocimientos que reciben los egresados se evalúan como de alta calidad, y se revelan varias deficiencias identificadas por los estudiantes en la formación profesional (conocimiento insuficiente de habilidades prácticas, idiomas extranjeros). Se demuestra que según los egresados, el nivel de formación de los especialistas responde principalmente a los requerimientos del mercado laboral. La importancia práctica de los datos obtenidos en este trabajo radica en su uso en psicología social, psicología de la edad, marketing y posterior desarrollo teórico de este tema.
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