Metodología para evaluar la calidad de los servicios educativos en la educación superior
DOI:
https://doi.org/10.22633/rpge.v25iesp.6.16115Palabras clave:
Evaluación, Servicios educativos, Organización educativa, Calidad de los servicios educativosResumen
O artigo examina os critérios e indicadores para avaliar a qualidade dos serviços educacionais. Una cobertura del tema deste artigo pasa pelo prisma de fatores relacionados con la evaluación de la calidad de los servicios educativos, o que permiten aos autores identificar problemas metodológicos atuais, como enfatizar una importancia del uso de uma abordagem integrado no estudo das questões de. Fornecimento de serviços educacionais. Os autores identificam critérios e indicadores para avaliar os serviços educacionais. Os autores desenvolveram o coeficiente composto de qualidade dos serviços educacionais. A implementação prática das propostas elaboradas pelos autores determina os pré-requisitos para o desenvolvimento de uma metodologia de avaliação da qualidade dos serviços educacionais, que permitió uma avaliação objetiva e, por conseguinte, tomar como medidas necessárias para a melhoria da qualidade dos serviços educacionais. a parte da organização educacional.
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